Many SMEs operate and manage their fleet without a qualified fleet manager. Whilst this may seem like money saved, it is often a false economy, and whilst it’s not always viable to employ a fleet manager, it is essential to ensure that the fleet framework is set correctly.
Should you choose to facilitate your fleet internally, do so from a system that’s proven to work. You wouldn’t spec and purchase your own IT servers, take them out the box and install and operate them yourselves without any prior experience. But in truth, nine out of ten businesses we meet do exactly this, simply work with out of date processes, use unqualified staff members on a ‘job share’ basis to look after hundreds of thousands of pounds worth of vehicle equipment for which legal obligations, especially with the Health and Safety, are required.
If you start off in the wrong direction, then assuming you even have everything on your to-do list as a professional fleet manager would have, you are bound to incur serious cost leakages and breaches in operating legislation. As an idea of its complexity, there are four other key areas you need to look at before even considering price or changing suppliers.
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